Hate Crime Support
We encourage all students to report their experiences of any hate incidents or hate crimes they have at university. We are committed to making the university a safe and welcoming space for all students.
Welfare Advisers
You can talk to one of the University Welfare Advisers to find out what your reporting options are and more about the support available both within and outside of the University. Welfare Appointments can be booked here.
Wellbeing Support
The Wellbeing Team offer short-term emotional support for managing difficult feelings which you may be having. You can self-refer to the team for support or attend their drop-in service. The Wellbeing Team operate Monday-Friday within usual office hours and are not a crisis service. If you need help now please click here for support options available to you.
Spectrum.Life
Spectrum.Life offers a free, confidential counselling and wellbeing support service to all students 24/7/365.
You can talk to them about anything, including stress, anxiety, low mood, financial worries, loss and grief, relationship difficulties, substance abuse issues and much more. They will work with you in getting initial help and liaise with our Wellbeing Team for ongoing support.
Access them via the YSJ website or access the service directly via phone or text:
Freephone UK: +448000 318 227
UK WhatsApp/SMS: Text ‘Hi’ to +44 7418 360 780
International: 00353 1 518 0277
Canada: 877 847 4525
US: 1 888 851 7032
Canada WhatsApp: +1 984 920 6875
US WhatsApp: +1 984 920 6875
You can also access the service through the Spectrum.Life portal or app.
Student Union Support
You can talk to any of your presidents in the Students' Union. You can contact the President of Welfare and Diversity at the Student Union by calling in to see them in the Student Union building.
Local Police Support
If you are in immediate danger, phone 999.
If you are unsure about what to do and wish to discuss your options you can contact Victim Support.
Call the FREE national Supportline on 08 08 16 89 111, (24/7)
Further Support
Supporting Victims; for support if you think you are a victim of hate crime in North Yorkshire Tel: 01609 643100
True Vision provides information on reporting hate crime. If you do not wish to talk to anyone in person about the incident or wish to remain anonymous, there is an online form for reporting hate crime; you can report non-crime hate incidents to the police to try and prevent any escalation.
TELL MAMA supports victims of anti-Muslim hate
Community Security Trust supports victims of antisemitism
York LGBT Forum has information and advice specific to hate crimes targeted at LGBT individuals.They also have the details of linked police officers.
Helplines: it can be helpful to speak to someone on an anonymous basis and the following helplines allow you to do this:
Samaritans Tel: 116 123 jo@samaritans.org
Citizens Advice York provides some useful information on the different types of harassment and hate crime people may experience including hate crime based on disability, race, religion, sexual orientation or transgender status and sexual harassment.