Report and Support
Reports can be submitted either with contact details, or anonymously, through the Report and Support tool. If a staff member submits a report with contact details, a member of the HROD team will be in touch with you to discuss your options. If you submit a report anonymously, it will not be possible to identify or contact you to offer direct support. No action will usually be implemented without your prior agreement, however, action may be taken without consent in some circumstances, for example, if it is necessary for yours or other’s safety.
Employee Assistance Programme
Care First provides York St John University's Employee Assistance Programme (EAP). This is a free wellbeing support and counselling service for all our staff. It offers work and non-work-related support 24/7.
Line Manager
Line managers have responsibility for ensuring that their staff members are supported and complaints are resolved informally where possible. See the Manager’s Hub webpages for more details.
HROD Team
Staff at the University are able to contact the HROD team in relation to any reports received. They provide specialist support and advice on all HR issues for managers and staff, and can be contacted on hrod@yorksj.ac.uk
HROD Resources
The HROD team also provide a range of support tools to help with your health and wellbeing, including a wellness action plan, My Health Passport, and stress risk assessments for both individuals and teams.
Occupational Health
Occupational Health provide support and recommendations on disabilities health problems that may affect staff at work. Managers can submit a referral in discussion with the employee, and they will then be contacted to arrange an appointment. They also provide a health and wellbeing portal.
Campus Security
Our security service is a dedicated 24 hour security team that are present on campus 365 days a year. A member of the Security team is present on University property at all times. Call them for help if you have an accident, incident or problem out of hours on 01904 876 444.
Wellbeing
We are committed to providing a working environment which promotes staff wellbeing and good health. There is also a wide range of support available on financial wellbeing.
Mental Health
Specific advice and support is available for employees and managers on our mental health pages.
Trade Union Representative
You can also seek support from your Trade Union through UCU or UNISON.
Wellbeing Champions
Our Wellbeing Champions are a trusted network of colleagues who can be your first point of contact for Wellbeing support. They can offer supportive conversations, let you know what resources are available and signpost you to further help if you need it.
Equality Champions
Equality Champions promote and communicate equality, diversity and inclusivity initiatives including key events, news, training opportunities, policy developments and best practice. They also act as visible allies and champions for EDI issues at a local level as well as being key conduits between their department or service and the wider university on EDI issues.
Staff Networks
The University offers support from a range of staff networks, including BAME, Disability, LGBTQ+ and Neurodivergence.
International Staff Support
Additional support and guidance for international staff can be found on our dedicated induction pages.
The Parent Hub
Please see our support pages dedicated to providing resources for parents at the University.
Mediation
Mediation offers a creative way for participants to resolve their concerns through collaborative problem solving. It is a versatile process which can be used not only as an alternative to pursuing a formal grievance but also as a rapid first intervention to prevent escalation of a dispute or even to repair the working relationship after formal procedures have been concluded.
Chaplaincy
The York St John chaplaincy provides spaces and opportunities for reflection, listening, confidential support, prayer, worship, meditation, socialising and spiritual exploration. Find out more about the team and their work on the Chaplaincy intranet pages.
Health, Safety & Wellbeing Training
As part of our Health, Safety and Wellbeing Policy, as well as our duty to care for staff and students, the University will provide information, instruction, and training to improve awareness and develop your ability to keep both yourself and others safe.
Coaching and Mentoring – The Yorkshire Accord Scheme
The Yorkshire Accord Scheme enables YSJ staff to access coaching and mentoring from trained coaches and mentors from across the partner organisations, for 1-1 support with personal, professional or career development.